Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, make a purchase, or communicate with us. By using our website and services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

  • Name, email address, phone number, billing and shipping address.
  • Payment information, processed securely by our payment partners.
  • Account login credentials, if you create an account.

b. Automatically Collected Information:

  • IP address, browser type, operating system, and device information.
  • Pages visited, time spent on the website, and navigation patterns.
  • Cookies, analytics data, and other tracking technologies.

c. Communications:

  • Information you provide when contacting us via email, chat, or phone.
  • Feedback, inquiries, or survey responses.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including payment, shipping, and delivery.
  • Respond to customer service inquiries and provide support.
  • Improve website functionality, performance, and user experience.
  • Send promotional communications, offers, and updates (with your consent).
  • Prevent fraud, comply with legal obligations, and protect our rights.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT providers to help operate our business.
  • Legal Authorities: If required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and user behavior.
  • Provide personalized content and marketing.

You can manage or disable cookies through your browser settings. Please note that some website functionality may be affected if cookies are disabled.

5. Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of marketing communications at any time.
  • Obtain information about how your data is collected, used, and stored.

To exercise your rights, please contact us at the details provided below.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Information

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Email: CooperKraft.usa@gmail.com